Privacy Policy

Last updated: April 30, 2026

Brain Health and Chiropractic respects your privacy and is committed to protecting the personal and health information you share with us. This Privacy Policy explains what we collect, how we use it, and your rights regarding your information when you visit our website at brainhealthandchiro.com or interact with our practice in Sioux Falls, South Dakota.

Information We Collect

Information you provide directly

• Contact details you submit through our discovery call form, contact form, or assessment intake — name, email, phone number, city/state, and any context you choose to share about your symptoms or goals.
• Appointment scheduling information when you book through our scheduling provider (Jane App).
• Communications you send to us by email, phone, or text.

Information collected automatically

• Usage data from your browser — IP address, device type, pages visited, referring site, and timestamps — collected through standard server logs and analytics.
• Cookies and similar technologies used by our website platform (Squarespace) to keep the site working, remember preferences, and measure traffic.

How We Use Your Information

• Respond to inquiries, schedule discovery calls, and confirm appointments.
• Provide and improve our chiropractic and functional neurology services.
• Send you information you have requested (assessment results, follow-up resources, appointment reminders).
• Comply with legal, regulatory, and professional obligations, including those under HIPAA where applicable.
• Maintain the security and integrity of our website and systems.

How We Share Your Information

We do not sell your personal information. We share information only with:

• Service providers who help us operate the practice — for example, our practice management and scheduling platform (Jane App), website host (Squarespace), and email provider — under contracts that require them to safeguard your data.
• Healthcare partners when you authorize a referral or records release.
• Legal authorities when required by law, court order, or to protect the rights, safety, and property of patients, staff, or the public.

HIPAA and Protected Health Information

If you become a patient, certain information you share with us — including diagnoses, assessment results, and clinical notes — is protected health information under the Health Insurance Portability and Accountability Act (HIPAA). Our HIPAA Notice of Privacy Practices, provided at your first visit, governs how we use and disclose PHI. In the event of any conflict between that Notice and this Privacy Policy, the HIPAA Notice controls for PHI.

Cookies and Analytics

Our website uses cookies for core functionality (e.g., keeping forms working) and aggregate analytics. You can disable cookies in your browser settings, though some features of the site may not work as intended. We do not use cookies to identify individuals across third-party websites for advertising purposes.

Data Retention

We keep contact and inquiry information only as long as needed to respond to your request and meet our legal and professional obligations. Patient records are retained for the period required by South Dakota and federal law.

Your Choices and Rights

• Access and correction. You may request a copy of the personal information we hold about you and ask us to correct inaccuracies.
• Deletion. You may request deletion of personal information we collected through this website, subject to recordkeeping requirements that apply to healthcare providers.
• Opt out of email. You can unsubscribe from any non-essential email at any time using the unsubscribe link or by contacting us directly.
• Do Not Track. Our website does not respond to Do Not Track browser signals at this time.

Childrens Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. Pediatric care decisions are coordinated directly with parents or legal guardians during the intake process.

Security

We use reasonable administrative, physical, and technical safeguards to protect personal information. No method of transmission over the internet is fully secure, but we work to follow industry-standard practices appropriate to the sensitivity of the information involved.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Last updated date at the top of this page. Material changes will be highlighted on the home page or by other reasonable means.